Airport Performance DashboardAPD — live filters over simulated station VOC data

An airline gets thousands of survey responses and still can't answer the only question that matters: which part of the operation is costing us the score. Filter by flight, cabin, gate, agent, aircraft type or issue category below, and every KPI and chart recomputes instantly — right in your browser, no server round-trip.

Originally prototyped in Power BI, then rebuilt here as a self-contained JavaScript dashboard so it's viewable without a BI license — same filters, same logic.

Interactive dashboard — live filtersMirrored from Power BI · simulated dataset

No responses match this combination of filters — try widening one.

Customer satisfaction
(CSAT, 1–5)

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Net promoter score
(NPS, 0–5)

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Average delay
(minutes)

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Check-in

Boarding

Responses
in view

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NPS trend by day, June 1–16

Issue breakdown share of responses in view

Cabin avg NPS

Aircraft type avg NPS

Gate avg NPS

Agent performance avg NPS · 24 agents

Synthetic dataset generated for this demo, structured to mirror a real VOC survey export from station operations — all six filters recompute every KPI and chart live, in your browser.

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